April 17, 2019
In this facility, either the right hand does not know what the left hand is doing, or it knows only too well.
If there is an overcharge, it will take HOURS of your days, time and energy to correct it, if even possible.
In the meantime, they will keep racking in late charges. You must keep all emails, phone records, banks records and bring ALL to the table with each new person you speak with, who will probably tell you it doesn't matter what the last person said and may not matter what your bank statement says either! If you want to save time & get to the bottom of it, hire a private investigator because they keep their ownership and bookkeeping management under wraps so you must continue in this nightmare which will keep you distracted while charges continue to rack up.